
Project Manager
- Cotonou, Littoral
- CDI
- Temps-plein
- Lead the planning and implementation of projects in line with the agreed scope, objectives, and timeline
- Produce and maintain detailed project plans including activity plans and project timeline
- Produce and maintain detailed communication plan
- Lead and coordinate the activity of the project team, workstream leaders and subject matter experts
- Manage and track project spend against budget
- Track and report on project progress to stakeholders
- Report, track and manage project risks& issue
- Identify and implement contingency actions to mitigate project risks
- Ensure issue escalation process implemented when required
- Implement effective project governance structure to manage delivery, track progress and resolve issues
- Build effective working relationships with project sponsor and stakeholders
- Completion of all project documentation in line with agreed project framework and approach
- Quality assurance - promote and track adherence to the project management standards agreed accross Concentrix
- Build strong working relationship with the PMO and business project managers
- Matrix Management responsibility of technical workstream managers and technical subject matter experts, acting as a coach and escalation support
- Oversees and enables delivery of technology transition projects for a nominated Concentrix region
- English and French fluency
- Solution and client satisfaction focusing
- Bachelor's Degree in related field from a four-year university or college preferred.
- Risk Management
- Excellent planning, organizational and time management skills
- Project Management qualification - PMI/Prince 2/ Agile / Lean Sigma or similar
- Proven ability to prioritize and deliver multiple client-focused projects in a fast-paced, deadline-oriented business environment.
- Expert ability to handle conflict resolution.
- Ability to influence effectively at all levels of the organization.
- Proven ability to track/manage/reduce costs.
- Leadership
- Good critical thinking and problem-solving skills
- Excellent oral and written communication skills